Shipping Policy

Last updated: October 20, 2026

Where We Ship

Winterbags currently ships to addresses in the United States.

If you live outside the United States and would like to place an order, please contact us through our Contact page with your country before purchasing. We will let you know whether shipping is possible, along with the applicable shipping costs and estimated delivery time.

Delivery Times

Estimated delivery: 10–15 business days from the date your order is placed. This includes order processing and shipping.

Business days are Monday through Friday, excluding US federal holidays.

Delivery times are estimates, not guaranteed delivery dates. Carrier delays, weather conditions and seasonal demand can extend delivery times. If you are purchasing a Christmas gift, we recommend ordering early.

Shipping Costs

• Standard US Shipping: $3.99 for orders under $60.
• FREE Standard US Shipping for orders of $60 or more.

The free-shipping threshold is calculated using the product subtotal after discounts and before taxes. Your shipping cost is shown at checkout before you pay, and any applicable taxes are calculated separately at checkout.

Order Tracking

When tracking information becomes available, we will email it to you once your order ships. You can also check your order status through the link in your order confirmation email.

If you have not received tracking information or need assistance, please contact us through our Contact page with your order number.

Order Processing and Cancellations

You may request cancellation before your order has been processed or fulfilled. Please contact us as soon as possible with your order number. Once an order has shipped, it can no longer be canceled, but you may still be eligible for a return under our Return & Refund Policy.

Shipping Address Accuracy

Please make sure your shipping address is complete and accurate when placing your order. If you notice a mistake, contact us immediately. Address changes may only be possible before fulfillment.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us with your order number. We will work with our supplier and the shipping carrier to investigate and find an appropriate resolution.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or incorrect, please contact us promptly. For details, see our Return & Refund Policy.

Contact Us

For questions about shipping, delivery, international orders or tracking, please visit our Contact page.